Returns

 RETURN POLICY TERMS:

EYECANDY SUNGLASSES will except merchandise returns and issue store credit or refunds limited to the following terms and conditions:
You MUST contact Eye Candy Sunglasses by e-mail eyecandysunglassesfl@outlook.com and receive authorization for return prior to returning any products.  Please provide a contact phone number in your e-mail correspondence.  Failure to do so and receive return autorization my result in denial of refund.  Items must be returned within seven days of receipt. You are responsible for inspecting all merchandise upon arrival any defective/unwanted items must be returned back to us within seven calendar days. Our Hours of Operation are Monday through Sunday 11:00 am to 6:00 pm EST.

WHOLESALE: Sunglasses must be returned in complete dozens and in original condition in which they were received. Removal of tags or plastic protective bag, signs of wear, use or prolongs exhibition of merchandise and factory packing may result in refusal of return. We will not be able to process your return if the stock is damaged due to inappropriate or insufficient packing. Refunds are subject to 20% Restocking Fee.  Any expenses associated with the delivery and return cannot be reimbursed unless items were shipped in error. DO NOT SEND BACK MERCHANDISE BEFORE RECEIVING PRIOR AUTHOIZATION FROM US.

RETAIL: You must contact us by e-mail at eyecandysunglassesfl@outlook.com for prior authorization.  We will issue a refund or store credit with prior authorization under the following circumstances: The product must be unworn, with original tags and in the original condtion as it was shipped. You will be responsible for any return shipping fees.Returns must be post marked within 7 days of Authorization.

HELP US IDENTIFY YOUR RETURN:  Please enclose a copy of your purchase invoice with your return.

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